November 20, 2022
One might say the most challenging part of being an automotive service technician at Tuffy Shelby Car Care Tips is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Shelby Car Care Tips introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Shelby Car Care Tips and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Shelby Car Care Tips know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Shelby Car Care Tips
48124 Van Dyke
Shelby Township, Michigan 48317
586.323.9550
February 19, 2023
Seems like these days, we're hearing about more and more electric or hybrid vehicles. Keep in mind that conventional gasoline internal combustion vehicles have important electrical components, too, and it's important to make sure they're operating at their peak. In a vehicle with a gasoline engi... More
February 12, 2023
There's a belt that snakes through your engine. It's even named for a snake, the serpentine belt. It'll bite you when it breaks, possibly leaving you stranded. So, it's good to know a little about this snake-like belt. In early engines, there were lots of belts. They were used to convert the r... More
February 5, 2023
Your gasoline engine goes through some exhausting work. Yes, it's truly exhausting, as in: it produces exhaust! And when your engine starts behaving like it's exhausted, such as running poorly or getting lousy fuel economy, the trouble may be something called a PCV valve. Did you know it's a ser... More